Terms

Terms & Conditions

These Terms & Conditions explain the rules, responsibilities, and platform limitations that apply when using Nephcare.

Last Updated

April 1, 2026

Effective Date

April 1, 2026

We review these terms regularly so they stay aligned with the services and care experience offered through Nephcare.

These Terms & Conditions ("Terms") govern your access to and use of the Nephcare website, mobile application, and related services (collectively, the "Platform") operated by Nephcare, Inc. ("Nephcare," "we," "us," or "our").

By accessing or using the Platform, creating an account, or booking, offering, or managing services through Nephcare, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

Terms & Conditions

1. Acceptance of Terms

2. Eligibility

3. Nature of the Platform

4. No Emergency Services

5. No Medical Advice; No Guarantee of Outcomes

6. User Accounts

7. Patient Terms

8. Care Provider Terms

9. Independent Contractor Relationship

10. Verification; No Endorsement

11. Bookings, Appointments, and Scheduling

12. Cancellations, No-Shows, and Rescheduling

13. Payments, Fees, and Future Payment Features

14. Taxes

15. Messaging and Communications

16. Reviews, Ratings, and Feedback

17. Prohibited Conduct

18. Suspensions, Restrictions, and Termination

19. Intellectual Property

20. User Content

21. Privacy

22. Third-Party Services

23. Geographic Scope

24. Disclaimer of Warranties

25. Limitation of Liability

26. Indemnification

27. Disputes Between Users

28. Arbitration and Class Action Waiver

29. Governing Law

30. Changes to the Platform or Terms

31. Severability

32. No Waiver

33. Assignment

34. Entire Agreement

35. Contact Information